Privacy Policy

Amybizz is the controller of the personal data collected through the Website and in the course of providing our services.

2.1 Information you provide to us

• Contact and appointment enquiries: your name, email address, phone number, company name and the details of your enquiry when you submit our contact or “Book Appointment” form, email us, call us or message us on WhatsApp.
• Newsletter subscription: your email address.
• Blog comments: your name, email address and comment content. Your email address is not published.
• Client engagement information: when you engage us for accounting, tax or advisory services, we may collect business and financial information needed to deliver those services, including:
  • trade licence, company registration and ownership details;
  • Emirates ID, passport and visa copies of owners, directors or authorised signatories;
  • Tax Registration Number (TRN), VAT and corporate tax records;
  • bank statements, invoices, receipts, ledgers and other accounting records;
  • payroll data and employee records (such as names, salaries, bank details and visa information);
  • billing and payment details for our fees.

2.2 Information collected automatically

When you visit the Website, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, operating system, pages visited, referring website, and date and time of access. This is collected through server logs and cookies (see Section 7).

2.3 Information from third parties

We may receive information about you from government portals and authorities (such as the Federal Tax Authority) when acting on your behalf, from your bank or other professional advisers with your authorization, and from social media platforms when you interact with our pages on Facebook, Instagram, LinkedIn or X.

We use personal data for the following purposes:

• to respond to enquiries, schedule consultations and provide quotations;
• to deliver our services, including bookkeeping, VAT and corporate tax registration and filing, financial reporting, budgeting, payroll processing and CFO advisory;
• to communicate with tax authorities, banks and other parties on your behalf where you have instructed us to do so;
• to manage client relationships, issue invoices and collect payments;
• to send newsletters, updates and insights on accounting and tax matters, where you have subscribed or where permitted by law;
• to operate, maintain, secure and improve the Website;
• to comply with legal, regulatory and professional obligations, including record-keeping, anti-money laundering (AML) and know-your-customer (KYC) requirements;
• to establish, exercise or defend legal claims.

We process personal data on one or more of the following grounds recognized under the PDPL:

• Consent – for example, newsletter subscriptions and non-essential cookies. You may withdraw consent at any time.
• Performance of a contract – to provide the services you have engaged us for, or to take steps at your request before entering into a contract.
• Legal obligation – to comply with UAE tax, accounting, AML and other laws.
• Legitimate interests – to run and improve our business and Website, provided your rights are not overridden.

We do not sell or rent your personal data. We share it only where necessary, with:

• Government and regulatory authorities, such as the Federal Tax Authority, Ministry of Human Resources and Emiratisation and free zone or licensing authorities, when filing on your behalf or when required by law;
• Banks and financial institutions, where needed for reconciliations, payroll (e.g. WPS) or as you instruct;
• Service providers who support our operations, such as cloud accounting software, email and hosting providers, IT support and communication tools (including WhatsApp). These providers act on our instructions and are required to protect your data;
• Professional advisers such as auditors, legal advisers and insurers, under duties of confidentiality;
• Successors, in connection with a merger, acquisition or restructuring of our business;
• Others, where required by law, court order or to protect our rights, property or safety.

Some of our service providers (for example, cloud software and email platforms) may store or process data outside the UAE. Where personal data is transferred outside the UAE, we take steps to ensure it receives an adequate level of protection in line with the PDPL, such as transferring to jurisdictions with adequate data protection laws or relying on contractual safeguards.

Our website uses cookies and similar technologies to make the site work, remember your preferences and understand how visitors use it. These may include:

• Essential cookies – required for the Website to function, including forms;
• Analytics cookies – to measure traffic and improve the Website (for example, Google Analytics);
• Third-party cookies – set by embedded content or links such as Google Maps, WhatsApp and social media platforms.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how the Website works.

We keep personal data only for as long as necessary for the purposes described in this Policy:

• Enquiry data – for up to 24 months after our last contact, unless you become a client;
• Newsletter data – until you unsubscribe;
• Client and accounting records – for the duration of our engagement and afterwards for the periods required by UAE law. UAE VAT and corporate tax legislation currently requires records to be kept for at least five to seven years, and longer in some cases.

When data is no longer needed, we securely delete or anonymize it.

Given the sensitive financial nature of our work, we apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure. These include access controls, secure systems and storage, confidentiality obligations for our team, and limiting access to those who need it to perform their duties.

No method of transmission or storage is completely secure. If a data breach occurs that affects your rights, we will notify you and the relevant authorities as required by law.

If you subscribe to our newsletter, we will send you updates on accounting, tax and business topics. You can unsubscribe at any time using the link in any email or by contacting us.

Our website contains links to third-party websites and services, including WhatsApp, Google Maps, Facebook, Instagram, LinkedIn and X. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.